What information do we collect?

We collect information from you when you register on our site or place an order.

When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, or phone number. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To personalise your experience — your information helps us to better respond to your individual needs.
• To improve our website — we continually strive to improve our website offerings based on the information and feedback we receive from you.
• To improve customer service — your information helps us to more effectively respond to your customer service requests and support needs.
• To process transactions — your information is used to fulfil orders and provide order updates.

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We use industry-standard SSL encryption across our entire website. All card payments are processed securely by our third-party payment provider, MoonPay. We do not collect, store, or have access to your card details at any point. Your payment information is entered directly on our payment provider’s secure platform and never passes through our servers.

After a transaction, no financial information (card numbers, bank details, etc.) is retained on our systems. We never have access to your full card number.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site or service provider’s systems to recognise your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep you signed in where applicable, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We, therefore, will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at any time by logging into their account and visiting the account settings area.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will update the Privacy Policy modification date below.

This policy was last modified on 10 June 2026.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

https://vitalis.somn.one/
support@somn.one

GDPR Compliance

A. Introduction

The privacy of our website visitors is very important to us, and we are committed to safeguarding it. This policy explains what we will do with your personal information.

Consenting to our use of cookies in accordance with the terms of this policy when you first visit our website permits us to use cookies every time you visit our website.

B. Collecting personal information

The following types of personal information may be collected, stored, and used:

• information about your computer including your IP address, geographical location, browser type and version, and operating system;
• information about your visits to and use of this website including the referral source, length of visit, page views, and website navigation paths;
• information, such as your email address, that you enter when you register with our website;
• information, such as your name and email address, that you enter in order to set up subscriptions to our emails and/or newsletters;
• information that you enter while using the services on our website, including billing and shipping details;
• information that is generated while using our website, including when, how often, and under what circumstances you use it;
• information relating to anything you purchase, services you use, or transactions you make through our website, which includes your name, address, telephone number, and email address (payment card details are handled by MoonPay and are not stored by us);
• the information contained in any communications that you send to us by email or through our website, including its communication content and metadata;
• any other personal information that you send to us.

Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.

C. Using your personal information

Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information for the following:

• administering our website and business;
• personalizing our website for you;
• enabling your use of the services available on our website;
• sending you goods purchased through our website;
• supplying services purchased through our website;
• sending statements, invoices, and payment reminders to you, and collecting payments from you;
• sending you non-marketing commercial communications;
• sending you email notifications that you have specifically requested;
• sending you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
• sending you marketing communications relating to our business where you have specifically agreed to this (you can inform us at any time if you no longer require marketing communications);
• providing third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
• dealing with inquiries and complaints made by or about you relating to our website;
• keeping our website secure and prevent fraud;
• verifying compliance with the terms and conditions governing the use of our website; and
• other uses necessary to operate our business.

We will not, without your express consent, supply your personal information to any third party for their or any other third party’s direct marketing.

D. Disclosing personal information

We may disclose your personal information to our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information:

• to the extent that we are required to do so by law;
• in connection with any ongoing or prospective legal proceedings;
• in order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
• to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
• to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this policy, we will not provide your personal information to third parties.

E. International data transfers

Information that we collect may be stored, processed in, and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.

Information that we collect may be transferred to countries which do not have data protection laws equivalent to those in force in the European Economic Area, including the United States of America.

You expressly agree to the transfers of personal information described in this section.

F. Retaining personal information

Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

We will usually delete or anonymise account and order data that is no longer required for legal, tax, or accounting purposes within a reasonable period after your last order or account closure, unless we are required by law to retain it for longer.

Notwithstanding the above, we will retain documents (including electronic documents) containing personal data:

• to the extent that we are required to do so by law;
• if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
• in order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

G. Security of your personal information

We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information.

We will store all the personal information you provide on our secure (password- and firewall-protected) servers.

All electronic financial transactions entered into through our website will be protected by encryption technology.

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).

H. Amendments

We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you understand any changes to this policy.

I. Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to the supply of appropriate evidence of your identity.

We may withhold personal information that you request to the extent permitted by law.

You may instruct us at any time not to process your personal information for marketing purposes.

In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

You can update account details at any time by logging in at your account page.

J. Third party websites

Our website includes hyperlinks to, and details of, third party websites. We have no control over and are not responsible for the privacy policies and practices of third parties.

K. Updating information

Please let us know if the personal information that we hold about you needs to be corrected or updated.

L. Cookies

Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

We use session and persistent cookies on our website for shopping cart functionality, account sessions, checkout, and site preferences.

Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website.

You can delete cookies already stored on your computer through your browser settings. Deleting cookies will have a negative impact on the usability of many websites.